QISG
Senior Business Technology Partner
Remote - Full Time
Job Summary:
The Senior Business Technology Partner (BTP) serves as a key liaison between IT and Operations, ensuring technology solutions effectively support business goals. This role is responsible for driving alignment between business priorities and IT capabilities through active stakeholder engagement and cross-functional collaboration. The BTP will help enable technology by supporting project delivery, identifying opportunities for process improvement, and promoting consistent communication across teams. By bridging the gap between technical and operational groups, this role plays a critical part in supporting unified, enterprise-wide initiatives.
Key Responsibilities
Strategic Alignment
Execution Support
People Development
Stakeholder Engagement & Communication
Governance & Performance Monitoring
Required Skills:
Preferred Skills:
Educational Requirements:
The Senior Business Technology Partner (BTP) serves as a key liaison between IT and Operations, ensuring technology solutions effectively support business goals. This role is responsible for driving alignment between business priorities and IT capabilities through active stakeholder engagement and cross-functional collaboration. The BTP will help enable technology by supporting project delivery, identifying opportunities for process improvement, and promoting consistent communication across teams. By bridging the gap between technical and operational groups, this role plays a critical part in supporting unified, enterprise-wide initiatives.
Key Responsibilities
Strategic Alignment
- Serve as a strategic liaison between Departments and IT to align technology initiatives with business goals.
- Translate business needs into clear IT requirements and advocate for solutions that drive operational value.
- Participate in business planning and IT roadmap discussions to ensure alignment with organizational priorities.
Execution Support
- Collaborate with project managers to support planning, execution, and delivery of technology projects.
- Assist in defining project scope, requirements, and success metrics in partnership with both business and IT stakeholders.
- Identify and help remove roadblocks that may impact project timelines or outcomes.
People Development
- Collaborate with leadership to identify skill gaps and contribute to training and development initiatives related to technology adoption.
- Mentor and support team members and business partners in understanding and leveraging technology.
- Help build digital literacy and promote a culture of innovation and continuous learning across business functions.
- Identify opportunities for process improvement and technology enablement across the organization.
- Recommend and help implement tools, systems, or automation that improve efficiency and reduce manual work.
- Promote user adoption of new systems and tools by facilitating feedback loops and enhancements.
Stakeholder Engagement & Communication
- Build and maintain strong relationships with business leaders, operational teams, and IT counterparts.
- Facilitate clear, ongoing communication between business stakeholders and IT to ensure shared understanding and expectations.
- Support change management and training efforts to drive successful transitions to new technologies or processes.
Governance & Performance Monitoring
- Ensure that projects and solutions adhere to IT and organizational governance standards and policies.
- Monitor key performance indicators (KPIs) related to technology adoption, project success, and user satisfaction.
- Provide regular updates and status reports to stakeholders on progress, risks, and outcomes
- Strong understanding of business processes and how they interact with IT systems
- Proven experience in business analysis, project coordination, or IT/business liaison roles
- Excellent verbal and written communication skills, including the ability totranslate technical concepts for non-technical audiences
- Ability to build strong relationships and influence cross-functional teams
- Solid problem-solving skills and the ability to drive issues to resolution
- Familiarity with project management methodologies (e.g., Agile, Waterfall)
- Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, Miro, etc.)
- Exposure to JD Edward, Procore, Deltek, Jira, Concur
- Working knowledge of IT service management (ITSM) or ITIL frameworks
- Experience in change management and user adoption strategies
- Understanding of data governance, reporting tools, or business intelligence systems
- Prior experience in the Engineering, Construction, or Industrial Services sector (or similar industries)
- Bachelor’s degree in Business Administration, Information Systems, or a related field
(or equivalent work experience) - Project Management or Business Analysis certifications are a plus
(e.g., PMP, CBAP, Agile/Scrum certifications)
