The Director, Operations is responsible for overseeing the day-to-day operations of the organization and liaising with executive management to make decisions for operational activities. This position is also responsible for helping to update and develop policy and set strategic goals.
Duties
Assists the Vice President, Operations and other executives in the development and formulation of long- and short-range planning, policies, programs, and objectives
Develops project plans and leads project teams to meet the needs of individual customers
Achieves optimum employee production levels through direct leadership of the organization
Interfaces with clients and leads client focused teams to meet operational objectives of the organization
Directs and monitors department managers in the accomplishment of goals consistent with established policies and safety procedures
Acts as liaison between department management and subordinate levels, as well as executive and department-manager levels
Identifies, recommends, and implements changes to improve productivity and reduce cost among various business and operating units
Leads multi operating unit teams to complete major projects across various service territories
Develops new client bases and major projects, centered on technical requirements
Initiates and coordinates major projects
Adheres to internal standards, policies, and procedures
Performs special projects and completes other job-related duties as assigned
Required Experience and Education
Bachelor’s degree in Business, Construction Science/Management, Engineering, or equivalent field; equivalent work experience, or combination of work and education, may be substituted
10+ years’ experience in Operational Management overseeing/managing major projects in the power delivery industry; ability to demonstrate thorough knowledge of materials, methods, and equipment used in transmission, distribution, and substation work
5+ years’ experience managing employees
Skills
Ability to manage/supervise other team members effectively