Position Summary:
The Project Services Support Specialist (PSSS) is a critical cross-functional role that supports the successful planning, execution, tracking, and technology enablement of EPC projects. This position serves as a bridge between project management, construction teams, project controls, and systems administration—supporting project teams through Procore configuration, data tracking, and reporting best practices. The ideal candidate brings a blend of systems expertise, field support capabilities, data management, and a foundational understanding of EPC project lifecycle and controls.
Key Responsibilities:
Project Enablement & Controls Support

• Assist project teams with implementation of Project Execution Plans and Project Management procedures.
• Support PM in tools for collecting, validating, and reporting progress, manpower, and productivity data in alignment with schedule and earned value standards.
• Generate project performance dashboards using EcoSys, Power BI, and other tools; highlight trends and forecasts for leadership review.
• Facilitate “What-if” and variance analyses using structured data inputs.
• Ensure compliance with internal and client-specific project reporting protocols.

• Configure Procore based on contractual and project-specific needs in coordination with IT and field operations.
• Administer user access, permissions, project templates, and workflows in Procore.
• Maintain Procore-integrated reporting for schedules, change orders, RFIs, and progress tracking.
• Train field teams, subcontractors, and clients on Procore tools and reporting functionality.
• Troubleshoot technical issues and escalate as needed
• Field & Stakeholder Support
• Serve as a liaison between project field staff, project controls, and systems admin functions to align priorities and communication.
• Travel to project sites for implementation support, training, and follow-up audits.
• Facilitate collaborative planning and progress reviews with stakeholders (PMs, CMs, Subcontractors, Clients).

• Support the development and continuous improvement of internal standards, work methods, and documentation practices.
• Document lessons learned and contribute to knowledge-sharing within the Project Services and IT Applications team.
• Participate in the evaluation and integration of emerging technologies into Procore and PM systems.
• Uphold QISG governance standards and compliance frameworks.

• Bachelor’s degree in Construction Management, Engineering, Business Systems, or related field OR equivalent industry experience.
• 5+ years of combined experience in project controls, construction technology administration, or field project support roles within an EPC environment.
• Hands-on experience with Procore, Primavera P6, EcoSys, and Microsoft Office Suite.
• Demonstrated understanding of the EPC lifecycle, project controls principles, and construction management systems.

• Procore Admin and Project Manager Certifications.
• Experience with schedule-performance integration and earned value management techniques.
• Familiarity with productivity tracking tools.
• Experience in Transmission, Substations, Distribution, or Heavy Infrastructure EPC projects.

• Strong organizational, time management, and prioritization skills.
• Proven analytical ability with a high attention to detail and accuracy.
• Excellent communication skills with both technical and non-technical stakeholders.
• Customer-service orientation with a proactive mindset.
• Ability to build relationships across field, office, and executive leadership levels.
• Comfortable working in a dynamic environment managing multiple projects simultaneously.

Travel Requirements: up to 30%